DELIVERY POLICY
We are committed to ensuring your items reach you swiftly and securely. Our main shipping service is Royal Mail’s 24-hour tracked delivery for UK orders and International Tracked for all overseas orders. Postage rates, both domestic and international are set according to the official Royal Mail size and weight guidelines. We never charge more than current postal rates.
As every order is custom made, some products may require extra time to produce or source from our suppliers. Our target is to dispatch all orders within 7 to 10 working days of purchase. After dispatch, domestic deliveries typically arrive within 1 to 2 business days. Once despatched you will receive an email with the tracking code, so you can follow the progress of your order
If you have questions or need updates on your order, please contact us at info@theratslocker.co.uk.